FAQ

Orders & Payment

Q: How do I place an order?

A: Simply visit my contact page and submit your interest, letting me know the name of the image, and/or the catalog number, or any other identifying information and your comments on the form. You can also send me an email or call as per the details on my contact page

Q. What payment methods do you accept?

A. I accept PayPal, direct bank transfers and personal checks. Credit cards are not accepted.

Kindly note that full payment is required before any order is processed and shipped. No refunds except as per my Return Policy

Q: How do I check the status of my order?

A: You will receive an acknowledgement and order number once you have submitted your order, I have accepted it, and payment has been confirmed. Turnaround time is typically no more than 15 business days for Fine Art Prints shipped to addresses in the USA. Outside the USA will usually take an additional 5 business days. You will receive a tracking number when your oder ships. 

Q: Can I make changes to my order?

A: After your order has been accepted and payment has been accepted, you have 24 hours before your order typically goes into production. If you are within this timeline please contact me

Q: Will I receive shipping notification once my order has shipped? 

A: Yes, you will receive an email with your tracking number as soon as your order ships. 

Q: Can I expedite my order? 

A: It's possible in some cases. Please contact me regarding expediting your order and to obtain a quote on any added cost.  

General FAQ

Q: Do you offer custom sizes?

A: All my photographs on offer on this website are selected to print properly for the displayed size options. Please contact me if you are looking for a particular size not offered on the site. The largest size I currently print to is 48 x 96 inches (121.92 x 243.84 cm) subject to the image resolution not being degraded. 

Using Format